Emergency Care for our Communities
The Exeter Hospital Emergency Department (ED) is open 24 hours a day, 7 days a week to provide care for emergencies in our community. We partner with EMS providers in the surrounding towns to ensure an efficient transfer of care when patients are brought in by ambulance. EMS providers contact us en route and can even send EKG transmissions prior to arrival so our staff is ready to provide care. Exeter Advanced Life Support (ALS) is Exeter Hospital’s team of paramedics who staff the ED as well as serving the surrounding communities in partnership with EMS providers.
Our Care Team
Our goal is to provide you with the highest quality care as efficiently as possible. To meet that goal, Exeter Hospital is pleased to partner with Emergency Medical Physicians (EMP), a team of board certified emergency medicine physicians who work with our specially trained physician assistants and nurses. EMP brings a wealth of experience in emergency department care and efficiency. Many of our ED nurses have an Emergency Nurse Certification (CEN) and we also have Sexual Assault Nurse Examiners on staff. Additionally, Seacoast Mental Health counselors are available in our ED 24/7 to provide care for mental health emergencies.
Our PhysicianFirst triage process, introduced by EMP for peak volume times, means that you are evaluated by a physician when you first come into the ED. The physician and nurse make a rapid assessment of your needs while you are being checked in. They can then order blood tests and medications, start an IV, and determine the next steps before you are even brought back to an ED patient room. This process ensures you receive care sooner and decreases wait times. A paramedic also works as part of the triage team 24/7 to begin care immediately.
If you would like more information about your visit to the ED, please click here to view our fact sheet.
The triage team will direct patients with minor emergency needs to Fast Track, a new division of the ED specifically structured to care for less serious symptoms. This helps reduce wait times for patients with minor illnesses or injuries. Fast Track is available for patients seven days a week from 11:00 am – 9:00 pm, when the ED is most busy, and minor emergency needs can be treated in the main ED at any other time. Some of the more common conditions that can be treated in Fast Track include stitches, eye/ear/tooth pain, colds and flu, sprains/fractures/dislocations and head injuries/concussions. Patients in Fast Track have access to the full ED and hospital services should their condition worsen.
Your Feedback is Important
Most patients will be sent a survey about your care after you return home. We take your feedback seriously, so please take a moment to fill out the survey. If you have a specific praise or concern, you can call our patient relations coordinator at 603-580-6913. Thank you for choosing the Exeter Hospital Emergency Department.
Your care is our priority.
The Exeter Hospital Paramedics have been serving the surrounding communities of Exeter, New Hampshire since 1992.
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